GreenEcho works with companies to design and implement Salesforce Service Cloud® technology solutions that improve both the customer and agent experience. We are unmatched in our field when it comes to customer experience management.

We have implemented the broadest solutions for some of the worlds largest companies. GreenEcho is a strategic delivery partner of salesforce.com. We provide full-lifecycle consulting services across strategic advisory services, operational strategy, program and project management, architecture and design, integration, delivery and change management.

Focus

  • Proven experience helping customers increase agent productivity, lower operational costs and increase service collaboration
  • Salesforce.com Silver Cloud Alliance Partner
  • Our consultants are certified on the Salesforce Platform™, Service Cloud, and KCS (Knowledge Centered Support principles)
  • Fortune 500 success stories