Cloud-based technologies are redefining the value proposition of CRM systems.
Legacy systems restricted the flow, visibility and access to information about the customer interaction within the enterprise. Today’s tools, properly designed, bring real-time analytics from customer interactions directly to decisions makers.
Cloud-based CRM allows a company to spend only as much money as it needs for its current demand and prevents material capital expenditures.
Because Scalable CRM is “on-demand” and browser based, the CRM system expands quickly to accommodate growth within the company.