Cloud-based technologies provide companies with speed to market and cost scenarios never seen before in technology. The ability to integrate these cloud-solutions to existing legacy systems in months, not years, creates compelling business opportunities. With those opportunities comes a responsibility to carefully architect solutions that leverage the best of both the cloud technologies and the existing corporate technologies.
We have Significant Experience in:
Global/multi-master integrations, and
We have worked with a long list of vendors and platforms – salesforce.com®, SAP, Siebel, Oracle, SQL Server, Dynamics, and NetSuite – just to name a few.
Cloud Architecture & Integration
Master Data Management – The integration of data master systems with downstream applications to enable business process execution, including: customer-master integration, product-master integration and order-master integration
Quote-to-Order – The integration of an organization’s quotation process and order generation process from a CRM platform to quoting applications and order management systems
Computer Telephony Integration (CTI) – The integration of telephony infrastructure with a call center management platform
Third-Party Data Providers – The integration of solution providers in the areas of data cleansing and data enrichment, such as OneSource, Dun & Bradstreet and Hoovers
The Social Enterprise – The integration of CRM and Customer Service platforms with the social platforms of customers, partners, employees and communities